Refund Policy

COVID19 Update

 

Hespeler Minor Softball Association is closely monitoring the COVID-19 situation on an ongoing basis.

As this situation progresses and our season approaches, we will work with OASA and Softball Canada as well as our public health agencies and the medical experts in order to assess and make appropriate decisions.

As we navigate this situation, the health and safety of our participants and volunteers is of the utmost importance to us.

We will continue to provide updates as needed regarding any necessary changes to the season.

In the event our season is cancelled as a result of the COVID-19 crisis, a full refund will be issued, less TeamSnap administrative fees.

Please do not hesitate to reach out with questions or concerns to our president, Christy Lawryniuk at president@hmsoftball.com.

 

Registration fees are used for the operation of HMSA which is a non-profit organization. In order to receive a refund of the registration fee, the parent/guardian of a player must submit their request for refund in writing to the Registrar. No refunds will be processed without a written request.

Our refund policy is as follows:

-Refunds shall be given in full if requested prior to March 31, 2020

-Refunds shall be given, less a 50% administration fee, if requested between April 1-30 2020

-No refunds shall be issued after May 1, 2020

Please be advised, we do not offer a refund as a result of weather related cancellations. Registration fees are used to cover many incidental costs in addition to field rentals, and therefore refunds for incremental weather are not possible. 

All refund requests are processed at the discretion of the President and Registrar of the association and may take 3-6 weeks for processing. 

When submitting a refund request, the details should be sent to registrar@hmsoftball.com and the following information MUST be included: 

·Player's full name and division

·Parent/Guardian's name

·Reason for refund request

·Complete mailing address

For further information please contact us:  registrar@hmsoftball.com

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Contact Info

Hespeler Minor Softball
101 Holiday Inn Drive
PO Box 29071
Cambridge, ON
N3C 0E6

226.924.4672

registrar@hmsoftball.com